Privacy Policy for Lilac and Lily
At Lilac and Lily, accessible from www.lilacandlily.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information we collect, how we use it, and your rights with respect to your data.

Consent
By using our website, you consent to our Privacy Policy and agree to its terms. When you register for an account or subscribe to our services, we will ask for your explicit consent to process your personal data.

Information We Collect
We collect personal information such as your name, email address, phone number, and other details when you register, make a purchase, or contact us directly. This information is collected to provide you with services, improve your experience, and communicate with you.

How We Use Your Information

We use your information to:

  • Provide and improve our website and services.
  • Process orders, payments, and deliver products.
  • Send promotional emails and communicate with you regarding your account or orders.
  • Prevent fraud and enhance security.
  • Comply with legal obligations and respond to legal requests.

Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve the functionality of our website and customize the user experience. Cookies help us analyse site traffic, remember your preferences, and offer personalized content. You can manage your cookie preferences through your browser settings.

Third-Party Services and Advertising

Our website may display ads or integrate services from third-party advertisers or service providers. These third parties may use cookies, JavaScript, or other technologies to collect information such as your IP address, browser type, and user activity. Lilac and Lily do not have control over these third-party technologies.

Third-Party Service Providers: We may share your data with trusted partners who assist with website operations, payment processing, and delivery. These service providers are obligated to maintain the confidentiality of your personal data.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal and regulatory requirements. After that, your personal information will be securely deleted or anonymized.

 Security of Personal Data

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

Your Rights
As a resident of India, you have certain rights under the Personal Data Protection Bill, 2019, and related regulations. These rights include:

  • The right to access your personal data.
  • The right to request correction or deletion of your data.
  • The right to object to processing in certain circumstances.
  • The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the data.

Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date at the bottom will reflect the most recent revision. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: admin@lilacandlily.in
Phone: +91 9524207999
Address: Orange Creations Private Limited
148/7, Vivekandhar Salai,
Nasiyanur Road, Vettukattuvalasu,
Erode,Tamil Nadu – 638011