Terms and Conditions

Welcome to Lilac and Lily! These terms and conditions outline the rules and regulations for using our website, www.lilacandlily.in. By accessing or using our website, you agree to comply with these terms. If you do not agree to any part of these terms, please refrain from using our website.

1. General

1.1. The terms “we,” “us,” and “our” refer to Lilac and Lily.
1.2. By accessing our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
1.3. We reserve the right to update, modify, or discontinue any part of our website or these terms at any time without prior notice.

2. Products and Services

2.1. All products displayed on our website are subject to availability.
2.2. We make every effort to display the colors and images of our products accurately, but we cannot guarantee that your device’s display will reflect the exact colors.
2.3. We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction.

3. Pricing and Payment

3.1. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
3.2. We reserve the right to change prices without prior notice.
3.3. Payment must be made through the methods specified on our website.

4. Orders and Cancellations

4.1. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, inaccuracies in pricing, or suspicion of fraudulent activity.
4.2. If we cancel an order, any payment made will be refunded in full.
4.3. Customers may cancel their order before it is dispatched, as per our Cancellation Policy.

5. Shipping and Delivery

5.1. Delivery timelines are estimates and may vary due to unforeseen circumstances.
5.2. Customers are responsible for providing accurate shipping information. We will not be liable for delays or delivery failures caused by incorrect details.
5.3. For more details, refer to our Shipping Policy.

6. Returns, Exchanges, and Refunds

6.1. Returns, exchanges, and refunds are subject to our Return and Refund Policy.
6.2. To initiate a return, customers must contact us within the specified time frame.

7. Intellectual Property

7.1. All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Lilac and Lily and is protected by copyright and trademark laws.
7.2. You may not reproduce, distribute, or exploit any content without prior written consent.

8. User Responsibilities

8.1. You agree not to misuse the website, including engaging in unlawful activities, uploading harmful content, or interfering with the site’s functionality.
8.2. You are responsible for maintaining the confidentiality of your account and password.

9. Limitation of Liability

9.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9.2. Our total liability, if any, shall not exceed the amount paid for the product in question.

10. Governing Law

10.1. These terms are governed by and construed in accordance with the laws of India.
10.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

11. Contact Us

If you have any questions or concerns regarding these terms, please contact us:

• Email: admin@lilacandlily.in
• Phone: +91 9524207999